WHAT IS HMIS?

A Homeless Management Information System (HMIS) is a secure, web-based data system used to collect, manage, and report information about individuals and families experiencing or at risk of homelessness. It captures client-level data and tracks the delivery of housing and supportive services across the community.

HMIS plays a critical role in helping communities:

  • Understand the scope and causes of homelessness
  • Coordinate services and improve case management
  • Monitor program performance and outcomes
  • Inform funding decisions and policy development at the local, state, and federal levels

Participation in HMIS is required by many funders to ensure compliance with data standards and to remain competitive for funding opportunities.

Each Continuum of Care (CoC) is responsible for selecting an HMIS software solution that meets HUD’s data collection and reporting requirements.
The TX-601 Fort Worth/Arlington/Tarrant County CoC has selected Open Path as its HMIS platform provider.

HMIS HELP DESK

Have additional questions? See the list below for possible help ticket categories!  Questions about any of the items below can always be submitted to our HMIS Help Desk by clicking the button below:

HMIS TRAINING

HMIS User Training – Online (Required Initially and Annually)

All HMIS users are required to complete online training before accessing the system. This training is mandatory for new users and must be renewed annually by all users to maintain access.

To begin, please submit a Help Desk Ticket under the “General HMIS Questions” category to request access to the online training modules.

HMIS User Training – In-Person (Highly Recommended)

In-person HMIS training is strongly recommended for new users and those requiring a refresher or assistance with new features. This session is part of a full-day Systems Onboarding training, but participants may attend only the HMIS portion if that is all they need.

Held once a month at the Partnership Home office, these sessions are interactive and tailored to your agency’s needs. Bring your laptop or device and get hands-on support from the HMIS team to improve data entry, reporting, and overall data quality.

HMIS Add-On Training (Optional, As-Needed)

Need additional support or have specific questions? You can request one-on-one or small group add-on training by submitting a Help Desk Ticket under the “General HMIS Questions” category.

These sessions are designed to address unique agency workflows, troubleshoot issues, or explore advanced features in the HMIS and the HMIS Warehouse.