Boot Camp: The Video Tours
This training is primarily for those new to homeless services. It gives an overview of the Continuum of Care, how systems work, best practices in case management, frameworks we practice, and other helpful information. This in-person training will show each shelter’s virtual video tours.
Targeted Audience: Open to All. REGISTER NOW
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Boot Camp LIVE!
This training is primarily for those new to homeless services. It gives an overview of the Continuum of Care, how systems work, best practices in case management, frameworks we practice, and other helpful information. This is an in-person training with a walking tour of the shelters in Lancaster.
Targeted Audience: Open to All. REGISTER NOW
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De-Escalation
If you often encounter clients who have experienced trauma and need practical tools to de-escalate the client verbally, then this training is for you. This de-escalation training will provide short-term interventions to help you manage stressful situations more healthily for your client and your organization.
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Chronicity
This training is for shelter workers, outreach workers, and housing case managers and covers how to document homelessness to prove chronicity. We cover third-party letters, self-affidavits, verification of disability, and the Chronic List Cohort.
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Burnout & Secondary Trauma
In this training, you will define and understand Burnout and Secondary Traumatic Stress. This training will teach you ways to self-identify burnout, secondary traumatic stress symptoms, and preventive strategies to lessen personal and professional stressors.
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McKinney-Vento Training
The McKinney-Vento Act’s Education for Homeless Children and Youth Program is a federal program that removes barriers to education for children and youth experiencing homelessness. McKinney-Vento Definition of Homeless: means individuals who lack a fixed, regular, and adequate nighttime residence.
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Housing Assessment Tool (HAT)
The Housing Assessment Tool (HAT) training will cover why the CoC moved away from the VI-SPDATv2, why it is an effective tool, and best practices for usage and provide an opportunity for attendees to conduct mock assessments with support from the trainer.
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CAS/Warehouse Best Practices
The training will cover CAS workflow from match creation to housing; this includes case managers’ responsibilities when interacting with housing matches. Additionally, best practices when using the Warehouse will be covered, including linking the importance of the Warehouse and HMIS as they relate to housing matches in CAS.
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Coordinated Entry 101
This is an overview of Coordinated Entry from start to finish. We will cover how coordinated entry works, the systems we use to make it work, and the best practices/philosophies that drive our Coordinated Entry process. This is not a deep dive into one aspect of Coordinated Entry but a comprehensive overview.
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Supportive Services
This training is developed to provide case managers with community-based supportive services, tips, toolkits, and other resources on various topics to which they can refer for supplementary guidance and information.
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