SPDAT
The Service Prioritization Decision Assistance Tool (SPDAT) was developed as an assessment tool to help prioritize which clients should receive what type of housing assistance intervention and assist in determining the intensity of case management services.
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Diversion 2.0
Diversion 2.0 training will thoroughly discuss diversion conversation and data entry, emphasizing creating connections, active, empathetic listening, strengths, support exploration, and linkage to services and community resources.
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Diversion 1.0
This course will help you understand the basics of Diversion: what it is, when to use it, why it is essential, and review the nine steps to effective diversion.
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Supportive Services
This training is developed to provide case managers with community-based supportive services, tips, toolkits, and other resources on various topics to which they can refer for supplementary guidance and information.
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Client Engagement
Client engagement is a healthy connection that motivates the client, promoting a positive outcome. Engagement generally refers to creating deep relationships with clients that drive decisions, interaction, and participation over time.
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Strategies for Engaging Hard to Reach Populations
This training will explore reasons people experiencing homelessness may find engaging in services challenging and provide evidence-based and creative strategies to help clients feel safe to engage.
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Diversity, Equity, and Inclusion
This training is aimed to boost managers’ awareness about different types of diversity, appreciate differences among co-workers, and provide knowledge and strategies to enhance employees’ interpersonal and communication skills across diversity to help build a positive work environment.
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Documentation Training
This training will review the purpose of documentation and provide documentation tips and best practices when documenting a case note.
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Strategies for Engaging Hard-to-Reach Populations
People experiencing homelessness face many barriers that make it difficult to actively engage in services, even when they want and need support. These barriers are internal, such as mental health, substance use, trauma, and challenges with connection and relationships, and external, such as lack of transportation, instability, and limited employment options. These challenges make considering creative and innovative strategies for reaching this population essential.
This training will explore reasons people experiencing homelessness may find engaging in services challenging and provide evidence-based and creative strategies to help clients feel safe to engage.
REGISTER NOW!
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