This training is for shelter workers, outreach workers, and housing case managers and covers how to document homelessness to prove chronicity. We cover third party letters, self-affidavits, verification of disability, and the Chronic List Cohort.
The training will cover CAS workflow from match creation to housed, this includes case managers responsibilities when interacting with housing matches. Additionally, best practices when using the Warehouse will be covered including linking the importance of Warehouse and ETO as they relate to housing matches in CAS.
This is an overview of Coordinated Entry from start to finish. We will cover how coordinated entry works, the systems we use to make it work and the best practices/philosophies that drive our Coordinated Entry process. This is not a deep dive in to one particular aspect of Coordinated Entry, rather a comprehensive overview.
If you often encounter clients who have experienced trauma and need practical tools to de-escalate the client verbally, then this training is for you. This de-escalation training will provide short-term interventions to help you manage stressful situations more healthily for your client and your organization.
Trauma-Informed Care (TIC) is an approach in the human service field that assumes an individual is more likely to have a history of trauma. Trauma-Informed Care recognizes the presence of trauma symptoms and acknowledges trauma’s role in an individual’s life- including service staff.
To save lives and reduce suicidal behaviors by providing innovative, practical, proven suicide prevention training. We believe that quality education empowers all people, regardless of their background, to make a positive difference in the life of someone they know. QPR stands for Question, Persuade, and Refer — the 3 simple steps anyone can learn.
Understand the required elements of HUD’s housing quality standards (HQS) for housing programs. This training provides information on general room standards, and lead-based paint regs, allows participants to conduct a site inspection and analysis of inspection results and introduces a web-based software to assist with rent reasonableness testing.
This training is primarily for those new to homeless services. It gives an overview of the Continuum of Care, how systems work, best practices in case management, frameworks we practice, and other helpful information. This is an in-person training with a walking tour of the shelters on Lancaster.
Learn the application process for Temporary Assistance for Needy Families and the Employment Program for Self-Sufficiency. The training covers the history of welfare, eligibility points/documentation, Choices Employment Program for TANF recipients, benefits participants are eligible to receive, and assistance available after gaining employment.
This training includes a short history of the Food Stamp program & application process, Able-bodied adults without dependents, general population, SNAP employment & training program, participation requirements, services available, non-compliance and good cause. Also includes medical programs available to low-income citizens of Texas for children & adults.
